FAQs

Q) Is this site secure when I place my order?

A) Yes. When you create a new account, or log on to your existing account, a padlock will appear in your browser's Status Bar. Also, the URL address will show "https://" which means that you have established a secure and encrypted connection with the Ready Sets server.

Q) Do you collect or store my credit card information?

A) No. We do not collect or store any financial information. Your payment transaction is securely managed soley by Pay Pal.

Q) I downloaded a workbook and saved the download file to my computer.  What do I do now?

A) Doubleclick on the downloaded file you saved and it will automatically open using Adobe Reader™. If you don't have Adobe Reader installed on your computer, click this link http://www.adobe.com/products/acrobat/readstep2_allversions.html and follow the prompts to download your free version of the reader software.

Q) I have an Apple™ computer, will Ready Sets workbooks print from my computer?

A) Yes. If you do not already have Adobe Reader installed on your system then simply follow the instructions in the previous answer.

Q) The download opened on my screen, now how do I save it?

A) If your download opened on your screen without prompting you to download the file to your computer, click "File", "Save As" and then choose the destination folder on your computer.

Q) How do I print only one particular page?

A) Scroll through the workbook file until you arrive at the page you wish to print. Click "File", "Print", "Current Page". You can also print a range of pages in the same manner.

Q) Why do some of the lines in the illustrations look thin or faint on my screen?

A) Due to the technical nature of the drawing software these thiner lines may not appear as heavy as others on the screen, however they will print just as sharp and accurate on your paper copies. In addition we purposely created line art that would look great on printouts but at the same time use less ink or toner to keep your supply costs to a minimum.

Q) Can I buy a workbook if I don't have a PayPal account?

A) Yes. With a valid credit card you can buy and download workbooks even if you don't have a PayPal account.  During the order and checkout process you will be given the opportunity to use your credit card or open a PayPal account.

Q) I wasn't returned to the Merchant site after I finished the order and checkout process, how do I download the workbooks I bought?

A) Simply log into Ready Sets using your account ID and Password. Click on "Order History" in the upper left hand corner of the page, select your order from the list and click on the download link. After placing your order you will have 30 days to download it.

If you have any questions please contact Ready Sets.

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